BOOKINGS  

I All appointments are to be booked in advance through our website, DMs or email.

II Bookings are only confirmed once your confirmation email or text has been received.

III It is your responsibility to ensure the booking details (time, timezone, date, service type) are correct.

IV You will receive a link to join your appointment (via Google Meet) in a follow up email upon booking. Please also complete the attached intake form at least 24 hours prior to your consultation. This allows your practitioner to prepare for your consultation and better understand your needs.

FEES & PAYMENTS 

I Appointment fees are listed in Australian Dollars (AUD) and subject to change.

II. To secure your appointment, full payment is required at the time of booking. If booked via DM/email, you will receive an invoice following your appointment which must be paid immediately.

III. If payment is not received as required, services may be suspended or cancelled until fees are paid.

IV. Rebates may be available through private health funds or Medicare (if eligible), but it is your responsibility to confirm eligibility and submit claims.

CANCELLATIONS 

I. We kindly ask for at least 24 hours’ notice if you need to reschedule or cancel your appointment.

II. Cancellations made within the notice period may be rescheduled without charge.

III. Cancellations made with less than 24 hours’ notice, or non-attendance at an appointment (“no-show”), may incur the full consultation fee.

IV. In the unlikely event that we are unable to provide your consultation at the scheduled time, we will contact you as soon as possible to reschedule (at no extra cost), or offer a full refund in line with Australian Consumer Law.

Effective as of 28th November 2025